FAQ

  • What services does Bassett Heating and Air Conditioning LLC provide?

We specialize in HVAC installation, repair, and maintenance for residential and commercial properties. Our services include furnace installation, air conditioning setup, system repairs, and annual maintenance plans.

  • How can I schedule a service?

You can schedule a service by calling us at +1 (413) 483-7406 or emailing us at info@bassettheating.com. We will confirm your appointment and provide all necessary details.

  • What areas do you serve?

We proudly serve Ashley Falls, MA, and the surrounding areas. For specific service coverage, feel free to contact us directly.

  • How long does an installation or repair typically take?

The time varies based on the scope of the project. For instance, most furnace or air conditioning installations take 4-8 hours, while minor repairs are often completed within 1-2 hours.

  • Do you offer emergency repair services?

Yes, we offer emergency repair services for urgent HVAC issues. Contact us anytime, and we’ll do our best to respond promptly.

  • What are the benefits of your maintenance plans?

Our maintenance plans include regular system inspections, cleaning, and tune-ups to ensure your HVAC system runs efficiently year-round, reduces energy costs, and avoids costly breakdowns.

  • Are your products and services energy-efficient?

Absolutely! We prioritize installing and maintaining energy-efficient systems to help you save money and reduce environmental impact.

  • What payment methods do you accept?

We accept credit/debit cards, checks, and electronic payments. For further details, please inquire during scheduling.

  • Do you offer warranties on your services?

Yes, we provide warranties on installations and repairs. The duration and terms vary depending on the service provided. Contact us for warranty specifics.

  • How can I contact you for more information?

You can reach us via:

If you have additional questions, feel free to contact us!